KrezlPRIMAL

Terms of Service

Effective Date: [DATE]

These Terms of Service ("Terms") govern your access to and use of Krezl, including its web application, iOS application, API, and AI-powered features (collectively, the "Service"), operated by Treetop Technologies, Inc. ("Company," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

1. The Service

1.1 What Krezl Is

Krezl is a knowledge infrastructure platform that helps users organize, connect, and act on information across personal and professional contexts. The Service includes AI-powered features ("Aria") that assist users with structuring work, retrieving knowledge, generating project scaffolds, and navigating their information graph.

1.2 What Krezl Is Not

Krezl is a cognitive tool — it organizes, retrieves, and presents information in response to your direction. The Service does not provide professional advice of any kind. Specifically:

  • Krezl does not provide legal advice and is not a substitute for a licensed attorney.
  • Krezl does not provide financial advice and is not a substitute for a licensed financial advisor, accountant, or auditor.
  • Krezl does not provide medical advice and is not a substitute for a licensed healthcare provider.
  • Krezl does not provide engineering certification and is not a substitute for a licensed professional engineer.

All reasoning, decisions, and actions taken based on information organized or surfaced by the Service are attributable to you, the user. The Service facilitates your reasoning; it does not perform it on your behalf.

1.3 AI-Generated Content

The Service uses artificial intelligence (Google Gemini) to generate content, structure information, and execute operations within your workspace. You understand and agree that:

  • AI-generated content may be inaccurate, incomplete, or inappropriate. You must evaluate all AI output for accuracy before relying on it.
  • AI-generated content does not represent the views or opinions of the Company.
  • You are solely responsible for how you use, rely on, or share AI-generated content produced by the Service.
  • You must not use AI-generated output as a sole source of factual information or as a substitute for professional advice in any domain requiring licensure or certification.
  • You must not represent AI-generated content as human-authored professional work product where such representation could mislead others regarding the basis for the content.

2. Accounts

2.1 Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

2.2 Organization Accounts

Accounts exist within organizations. If you create or join an organization, the organization administrator may have the ability to manage your access, view workspace content, and control organization-level settings. If you use a corporate email address, your employer may claim administrative control of the organization.

2.3 Minimum Age

You must be at least 16 years old, or the minimum age required by the laws of your jurisdiction, to use the Service.

3. Your Content

3.1 Ownership

You retain all ownership rights in the content you provide to the Service ("Your Content"), including but not limited to: tasks, projects, spaces, features, comments, attachments, and any other data you create or upload. The Service does not claim ownership of Your Content.

3.2 License to Us

You grant us a limited, non-exclusive, worldwide license to host, store, process, and display Your Content solely as necessary to provide and improve the Service. This license terminates when you delete Your Content or your account.

3.3 AI Processing of Your Content

When you use AI features, portions of Your Content may be sent to third-party AI providers (currently Google Gemini and Google Vertex AI) for processing. This processing is performed solely to provide the Service to you and is governed by our agreements with those providers, which prohibit them from using Your Content to train their models. See our Privacy Policy for details.

3.4 Knowledge Graph Sovereignty

Your knowledge graph — the accumulated structure of your organizations, spaces, projects, tasks, relationships, signals, and context — constitutes your private intellectual workspace. We do not:

  • Index your knowledge graph for use by other users or third parties
  • Share your knowledge graph data with other users or organizations
  • Use your knowledge graph data to train AI models
  • Monetize your knowledge graph data in any way
  • Access your knowledge graph except as necessary to provide the Service or comply with law

This commitment is architecturally enforced through tenant isolation. Each organization operates in a dedicated database schema. Enterprise customers may operate on fully dedicated infrastructure.

4. Our Intellectual Property

4.1 Platform IP

We and our licensors retain all rights, title, and interest in and to the Service, including its architecture, algorithms, data models, user interface designs, documentation, and all related intellectual property. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service.

4.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

5. Acceptable Use

You agree to comply with our Acceptable Use Policy. See Acceptable Use for full details.

6. Paid Plans

6.1 Billing

If you subscribe to a paid plan, you agree to pay the applicable fees. You must provide accurate billing information and a valid payment method. We will charge your payment method on a recurring basis until you cancel.

6.2 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Payments are non-refundable except where required by applicable law.

6.3 Price Changes

We may change subscription prices with at least 30 days' notice. Price increases take effect on your next billing cycle, giving you the opportunity to cancel before the increase applies.

7. Termination

7.1 By You

You may stop using the Service and delete your account at any time. Upon account deletion, we will delete Your Content in accordance with our data retention policy described in our Privacy Policy.

7.2 By Us

We may suspend or terminate your access to the Service if:

  • You violate these Terms or our Acceptable Use Policy
  • Your use poses a risk to the Service, other users, or third parties
  • We are required to do so by law
  • Your account has been inactive for more than 12 months (for free accounts)

We will provide reasonable notice before termination except where immediate action is required for safety or legal compliance.

7.3 Effect of Termination

Upon termination, you may request export of Your Content for a period of 30 days. After 30 days, we will delete Your Content in accordance with our data retention policy.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • AI-generated content will be accurate, complete, or appropriate for any particular purpose
  • The Service will meet your specific requirements
  • Defects in the Service will be corrected

No Professional Reliance. The Service is a cognitive tool that facilitates your own reasoning and decision-making. It is not a licensed professional and does not hold itself out as one. Any reliance you place on AI-generated content is strictly at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the legal theory on which the claim is based, including breach of contract, tort (including negligence), strict liability, or any other basis, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your reliance on AI-generated content in professional or regulated contexts
  • Any claim that your use of AI-generated content constitutes unauthorized practice of a licensed profession

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

11.2 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in English and the arbitrator's decision shall be final and binding.

11.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action, class arbitration, or representative proceeding.

11.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or equitable relief in court for claims related to intellectual property infringement or unauthorized access to the Service.

12. General

12.1 Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

12.2 Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, AI Disclosure, and any applicable Data Processing Agreement, constitute the entire agreement between you and the Company regarding the Service.

12.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

12.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13. Contact

For questions about these Terms, contact us at:

Treetop Technologies, Inc.
Email: legal@krezl.com